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Frequently Asked Questions
What’s your typical response time?
We aim to respond to all support inquiries within 24 hours during business days. Pro users receive priority support with responses typically within 4-6 hours.
Do you offer phone support?
Phone support is available for Enterprise customers. Contact our sales team at sales@filepilot.ai to learn more about Enterprise plans.
Can I schedule a demo?
Absolutely! For teams interested in Pro or Enterprise plans, we offer personalized demo sessions. Email sales@filepilot.ai to schedule a time.